1. Introduction

Welcome to Zuplay.app. By accessing and using our services, you agree to comply with these Terms and Conditions. These terms outline the rules and regulations governing the use of our platform. Your continued use signifies that you understand and accept any future updates or modifications to these terms. If you disagree with any part of these terms, you must stop using our services immediately.

2. Eligibility

  • You must be at least 18 years old or meet the minimum legal age requirement in your jurisdiction to register and use our services.
  • By creating an account, you confirm that all information provided is accurate and complete.
  • Multiple accounts per user are strictly prohibited. Violation of this policy may lead to account suspension or termination.

3. Account Registration and Security

  • To access certain features, you must create an account using valid personal information.
  • You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
  • If you suspect unauthorized access to your account, you must notify us immediately.
  • We reserve the right to suspend or close accounts if fraudulent activity or multiple accounts are detected.

4. Use of Services

  • Our services are provided for personal and non-commercial use only.
  • Users are prohibited from engaging in illegal activities, hacking, or any actions that could compromise the integrity of the platform.
  • Attempting to manipulate game outcomes, using automated systems or bots, or exploiting loopholes in the system is strictly forbidden and may result in account suspension.
  • You agree not to post offensive, harmful, or inappropriate content.

5. Payments and Withdrawals

  • All payments and deposits must be made through verified payment methods.
  • Withdrawals are subject to identity verification and may take up to 7 business days to process.
  • Any chargebacks or reversed payments will result in the suspension of the associated account.
  • Bonus funds are subject to wagering requirements before they can be withdrawn.
  • If a payment is suspected of being fraudulent, the platform reserves the right to investigate and withhold funds until the matter is resolved.

6. Bonuses and Promotions

  • Bonus offers are limited to one per user unless stated otherwise.
  • Misuse of bonus programs, including creating multiple accounts to exploit offers, is prohibited.
  • Bonus funds cannot be withdrawn until the wagering requirements are met.
  • Promotions may be changed or withdrawn at any time without prior notice.

7. Responsible Gambling

  • We promote responsible gambling and provide tools to help users manage their gambling activities, including self-exclusion options and deposit limits.
  • If gambling starts to impact your mental or financial health, we encourage you to seek professional help.
  • We may intervene if we identify signs of problem gambling, including temporarily restricting access to the platform.

8. Privacy and Data Protection

  • We are committed to protecting your personal information according to our Privacy Policy.
  • Your data will not be shared with third parties without your consent, except when required by law.
  • We use encryption and other security measures to protect your data from unauthorized access.

9. Intellectual Property

  • All content on the platform, including logos, trademarks, text, and graphics, is our exclusive property and protected by intellectual property laws.
  • You may not copy, reproduce, or distribute any content without prior written consent.

10. Third-Party Links and Services

  • Our platform may contain links to third-party websites or services for your convenience.
  • We do not endorse or take responsibility for the content or practices of these third-party services.
  • Engaging with third-party platforms is at your own risk.

11. Termination and Suspension

  • We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.
  • If your account is terminated, any remaining balance, including bonuses, may be forfeited.
  • In cases of suspected fraud, cheating, or abuse, we may report the matter to the appropriate authorities.

12. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the platform.
  • We do not guarantee uninterrupted access to the platform and are not responsible for service interruptions due to technical issues.

13. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by the laws of [Jurisdiction].
  • Any disputes arising from the use of our services shall be resolved through arbitration in accordance with [Arbitration Rules].

14. Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time.
  • Changes will be communicated through the platform or via email.
  • Continued use of the platform after changes are made signifies your acceptance of the updated terms.

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at Email: info@zuplay.app